Khelo88 Privacy Policy — Your data is safe with us

Khelo88 collects certain necessary information to deliver our services and maintain platform security. We believe transparency is the best policy, so we're clearly outlining exactly what data we collect and why.

Information Collected at Registration:

• Full Name & Date of Birth (for age verification)
• Email Address & Mobile Number
• Preferred Username & Password
• Country & City of Residence

Information collected during KYC verification:

• National ID Card (NID) or Passport Copy
• A photo or selfie (where required)
• Payment Account Details (Mobile Pay/Nagad number)

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Traffic Source & Usage Patterns
• Cookies & Session Data

Khelo88 uses your data only for defined purposes. Your personal information is never used for anything beyond what is necessary.

Khelo88 follows the highest industry security standards to protect your privacy. Our security operates across multiple layers.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted. If you see the padlock icon in your browser, you're in safe hands.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and robust cyber attack prevention systems.
• Two-Factor Authentication (2FA): You can enable an extra layer of security on your account at login.
• Restricted Access: Your data is accessible only to authorized personnel, and only when there is a legitimate reason to do so.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Data Backup: All data is backed up on secure servers to ensure nothing is ever lost.

Khelo88 never sells your personal data. However, limited information may be shared in specific circumstances.

• Payment Processors: For deposits and withdrawals, necessary transaction details are shared with approved payment gateways such as Mobile Pay, Nagad, and Rocket.
• Technology Service Providers: We work with cloud hosting and security providers to operate the platform. They are contractually prohibited from using your data for any purpose beyond what we specify.
• Legal Obligations: We may be required to disclose information in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: If money laundering or fraud is suspected, relevant information may be shared with regulatory authorities.

Khelo88 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

• Essential Cookies: These are essential for the site to function properly — they keep you logged in and ensure your security.
• Functionality Cookies: Remembers your preferences like language and theme, so you don't have to set them again each time you visit.
• Analytics Cookies: Data on which pages you spend the most time and which features you use most helps us improve our services.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

Khelo88 does not hold on to your data indefinitely. Once it is no longer needed or the specified retention period has passed, it is securely deleted.

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Even after account closure, transaction records may be retained for up to 5 years to meet legal requirements.
• KYC Documents: Retained after verification in accordance with regulatory guidelines.
• Inactive Accounts: Data is archived after 2 years of inactivity.

You have full rights over your personal data. Khelo88 respects those rights and is committed to helping you exercise them.

• Right to Access: You can submit a request to view the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation requiring us to retain it.
• Right to Object: You have the right to object to your data being used for specific purposes.
• Right to Portability: You can request a copy of your data in a portable, easy-to-use format.

To exercise any of these rights support@khelo88.biz. We will respond within 30 business days.

Khelo88 is an 18+ platform. We never knowingly collect personal data from minors.

If a minor is found to have registered an account, it will be closed immediately and all collected data will be deleted.

If you suspect your child has created an account, please contact us at support@khelo88.biz.

Khelo88 may send you emails or SMS to keep you informed about promotions, bonus offers, and new features.

• You have the option to consent to marketing communications at the time of registration.
• You can unsubscribe from marketing emails at any time.
• Opting out of marketing will not affect essential account-related communications.

Khelo88 may update this Privacy Policy from time to time. Whenever changes are made, the "Last Updated" date on this page will reflect the most recent revision.

• For significant changes, a notification may be sent to your registered email address.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• We recommend checking this page regularly.

If you have any questions about this Privacy Policy, please get in touch. We typically respond within 24 to 48 hours.