Khelo88 Terms & Conditions — Know Before You Play

These Terms and Conditions ("Terms") apply to the use of the Khelo88 platform and all its services. They come into effect whenever you access our services via the Khelo88 website, mobile app, or any other channel.

Khelo88 is an online Sports Betting platform designed for users in Bangladesh. By using this platform, you acknowledge that:

• You are at least 18 years of age.
• You are using this service voluntarily and at your own discretion.
• It is your own responsibility to ensure that using online Sports Betting is legal in your area.
• You have read and understood every clause of these Terms & Conditions.

To open an account on Khelo88, you must register with accurate and complete information. Providing false or incorrect details will result in account closure.

• Single Account Policy: Only one account is permitted per device, IP address, or household.
• KYC Verification: For large withdrawals, identity verification via National ID or passport may be required.
• Account Sharing Prohibited: Sharing your account details with others or using another person's account is strictly prohibited.
• Password Security: Keeping your account secure is your responsibility. Always use a strong password.

To update any information provided at the time of registration, please contact our support team and submit the required documents.

Before placing bets on Khelo88, please read and understand the rules below. They are in place to keep your betting experience safe and fair.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Live Betting: Odds may change during a match. For live bets, the odds at the time of confirmation are final.
• Cancelled Matches: If a match is cancelled or abandoned, the stake for that bet will be returned to your balance.
• Betting Limits: Khelo88 reserves the right to set maximum betting limits on any match.
• Incorrect Odds: If incorrect odds are displayed due to a technical error, Khelo88 reserves the right to void or correct the affected bets.
• Multiple Bets: Multiple bets on the same match are allowed, but each bet will be settled independently.

Please follow the rules below for all financial transactions on Khelo88. All transactions are processed through secure, verified payment gateways.

• Transactions in Your Own Name: All deposits and withdrawals must be made through a payment account registered in your own name.
• Third Parties Prohibited: Using another person's payment account to conduct transactions is strictly prohibited.
• Deposit Verification: You must provide the correct transaction ID when making a deposit. Deposits will not be processed if incorrect details are submitted.
• Withdrawal Process: Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Anti-Money Laundering Policy: Khelo88 strictly follows AML (Anti Money Laundering) policies. Suspicious transactions may be held for review.

All bonuses and promotional offers on Khelo88 are subject to specific terms and conditions. By claiming a bonus, you agree to be bound by these terms.

• Welcome Bonus: Available to new members only. Each person is eligible for this bonus once.
• Wagering Requirements: To withdraw bonus funds, a wagering requirement of typically 5x to 30x must be met.
• Validity: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Misuse of the bonus system will result in forfeiture of the bonus and suspension of your account.
• Combining: Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Promotion Changes: Khelo88 reserves the right to modify or cancel any promotion at any time.

The following activities are strictly prohibited on Khelo88. Violations may result in permanent account closure and potential legal action.

• Creating or using multiple accounts.
• Registering using a fake identity or someone else's personal details.
• Attempting to hack or manipulate the betting system.
• Placing bets using match fixing or insider information.
• Placing bets using automated bots or scripts.
• Money laundering or any other illegal financial activity.
• Harassing or defrauding other users.
• Exploiting loopholes in the bonus system to gain unfair advantages.

Khelo88 is committed to responsible gaming. We want our users to play for entertainment — not out of addiction or financial desperation.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Betting Limits: You have the option to set limits on your betting amounts.
• Self-Exclusion: You may request a temporary self-exclusion for a specified period if needed.
• Cooling-Off Period: You can take a break for anywhere between 24 hours and 6 months.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Khelo88 is committed to protecting your personal information. Any data we collect is used solely for the purpose of providing and improving our services.

• Personal information is never sold to third parties.
• User information is not disclosed to any authority unless required by law.
• All data is secured with SSL encryption.
• To learn more, visit our Privacy Policy Read.

If you have a complaint or dispute, please follow the process below. Khelo88 takes all complaints seriously and works to resolve them promptly.

• Step One: Contact our support team directly via live chat or email.
• Step Two: Submit your complaint formally via email. A response will be provided within 48 hours.
• Step Three: If unresolved, the matter will be escalated to senior management.

Khelo88's decisions are final and binding unless a legal error is demonstrated.

Khelo88 is committed to delivering the highest quality of service, though there may be circumstances beyond our control.

• Khelo88 is not liable for any losses resulting from technical errors, server downtime, or internet disruptions.
• Khelo88 is not directly liable for issues arising from third-party payment gateways.
• Khelo88 is not liable for any account compromise resulting from a user's own negligence.
• Khelo88 will not compensate for any losses incurred from losing bets.

Khelo88 reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. Any changes will be updated on the website and reflected in the "Last Updated" date.

• Continued use of the site after any changes will be considered acceptance of the updated terms.
• For significant changes, a notification may be sent to your registered email address.
• If you do not accept the updated terms, you may request account closure.

These Terms & Conditions are written in Bengali. In the event of any linguistic ambiguity, Khelo88's interpretation shall be considered final.